Welcome and wayfinding
Open to anyone- What you do
- Greet riders at a stop or station area on an event day, trial day or opening: point the way, hand out printed maps and show the step-free route.
- Training
- A 15-minute safety and welcome note, and a look at the line map and the stops.
- Safety
- Stay on the sidewalk or platform; never step into the street or a bus lane.
- Wear the bright vest you're given.
- In an emergency, call 911 and tell the shift lead. Give no medical help beyond your own training.
- Shift
- Up to 2 hours, with water and a break
- Done looks like
- Everyone who asked was pointed the right way, maps are restocked, and any problem (a broken screen, a blocked ramp) is reported to the shift lead.
- Who to ask
- The shift lead named on the task
Quest path
- Learn the line: read the map and the list of stops
- First welcome: a shift beside an experienced guide
- Your own station
Badge: Station guide. Unlocks: Shift lead, after the shift-lead training.